Refund policy

Our company, PR Supplement, wants you to be HAPPY and to be SUPER PUMPED about your purchase from us. 

If you are not completely satisfied with any PR Supplement product, you purchased it directly from our site, we will take back your merchandise as long as they meet a few basic requirements listed below:

• We think 30 days is a pretty fair amount of time to decide if you like what you bought, so please make sure you’re within that time frame.

• Provide us with your purchase order number as received when your order was placed through the site.

• Apparel and Accessories: If you sweat it up, you keep it. If you get it and try it on and aren’t happy with the size, fit or look we’ll take it back. Just please be sure it’s unworn, unwashed and in good condition with all original tags and labels attached to the item and in the original packaging. 

• Dietary Supplements and other consumable products: We want you to be happy with the taste and results of our products. So if you’ve used 50% or less of any product, and are not happy for whatever reason we’ll take it back (provided you ordered it from our site).

Please contact us via email (info@prsupplement.com) or contact page before sending the merchandise back. At this point, you will be asked to provide a representative with your purchase order number you received when your order was placed on our, APN,  site. Once we determine that your merchandise is eligible for return, you will be issued a Return Authorization Number and given instructions on how to complete the process. You will be responsible for paying for your own shipping costs for returning your items.

All reimbursements will be made to the credit card used for the original purchase. Please allow 2 billing cycles for the reimbursement credit to appear on your credit card statement.

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LATE OR MISSING REFUNDS
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please email us at info@prsupplement.com

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BACKORDERS

We will do everything we can to maintain inventory for all of our products. Still, with all the people looking to get on the road to being a loyalty customer using our stuff, there’s a small chance that we may run out of something every now and then. In this event, you’ll receive an email letting you know of your partial credit due to the out of stock item. We can’t hold pre-orders for out of stock items, so they’ll be canceled off the order, and you’ll only pay for the items shipped.

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PRICES & AVAILABILITY 

Prices and availability of all products are subject to change without notice.

If you have any issues with that information listed above, please email us at info@prsupplement.com